The Compass - 2020-03-25


Conception Bay North grocery stores making changes for customer safety

Front page


BAY ROBERTS,N.L. - With rising concerns about COVID19 many businesses have changed their approach to delivery of service. For Powell’s Supermarket, it meant speeding up on a change they had already been planning to make. The company, with stores in Bay Roberts and Carbonear, will expand its online ordering and grocery delivery service to the Carbonear and Harbour Grace area on March 19. The company already offered the option to customers in the Bay Roberts region to order online and either pick up curbside at the store or ask for a delivery. Valerie Morgan with Powells told SaltWire they were testing it in Bay Roberts and planning to expand to Carbonear. With the current pandemic, and health concerns for the population, it seemed like the perfect time to implement these options to Carbonear. She said they have a large customer base of seniors and this is a way they can help keep them safe. “In this time where everyone is taking extra precautions, we wanted to do everything that we can to be a part of it,” she said. “It fast-forwarded our plan to head to that area.” The store has implemented other measures to reduce risks, Morgan said. They have increased sanitation and are setting aside the first hour of the day for seniors, customers with mobility issues and those with potentially compromised immune systems. “It’s an opportunity for them to come in when there are fewer crowds (and) everything has been freshly sanitized first thing in the morning. So hopefully they can shop with some peace of mind,” she said. “Since day one we’ve seen people take advantage of that and we just want to help our customers through this. It’s new to all of us and we’re just taking it day by day.” Foodland in Bay Roberts and Carbonear have also made some changes to their operations, according to a release from the company. “The health and wellness of our teammates and customers is paramount,” said Foodland President and CEO Michael Medline in the release. “We’re doing everything we can to keep people healthy across our business.” The release said they are asking employees to stay home if they are sick. The have also stopped all in-store sampling, and they have increased cleaning and sanitization, especially in hightraffic areas.


© PressReader. All rights reserved.